Do you charge internationally? How freight is?
We ship from our warehouses and our partner factories in The United States, the United Kingdom, and China . Shipping is free
How long will it take my request?
Shipping time: indicates the time it takes to charge the elements from our warehouses to the destination.
After the treatment and the departure of the warehouse, it usually takes between
2-5 for shipping from within the United States and from 5-10 days for international shipping
I only received a part of my shipment, where are the other elements?
We charge from different warehouses using different carriers, so some items may reach early than others . If you want to know the status of your other elements, please contact us via email with your name and order number.
What about possible customs duties?
Customs costs are completely covered by the customer
Will this element reach me before _________?
If you are planning to submit one of our elements as a gift or a cross gift, we recommend that you submit the application early, in the event of any emergency, and to ensure the shipment arrives on time
How long does your order takes?
In general, your request will be processed within 1-3 working days
What if it is not appropriate? Do I have to pay for shipment to return it?
No, we will send you a shipping label so you can return it to our office
What is your shipping policy?
Our goal is to offer you the best shipping options.
Every day we offer hundreds of customers all over the world, ensuring that we offer the highest levels of response to you at all times.
The time frame to deliver the request is divided into parts:
Treatment time: verification of demand, detail, quality examination, and packing. All requests are sent to the The warehouse closest to you to send within 24 hours after submitting the application. The warehouse
and mail will treat the order, which may take 1-3 additional working days.